What happens if a booking gets canceled?

A tenant can cancel their booking at any time providing that it is in accordance with the cancelation policy defined by the landlord. If a tenant cancels in advance, they will receive a full refund minus a transactional fee of 4%, if it is in short notice they will receive a partial refund. 

If for any reason, a landlord cancels a booking, they must pay the 4% cancelation fee and the tenant will receive a full refund.

For more detailed information regarding cancelation policies, check the POP UP SHOPS booking terms.

Find more information about canceled bookings.

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